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Have questions about our IELTS preparation platform? We're here to help you succeed in your language journey.
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Get in Touch
Email Support
support@bandladder.comPhone & WhatsApp
+91 9628028245Office Address
Sector 84, Gurgaon, Haryana, India
Business Hours
Mon - Fri: 9:00 AM - 6:00 PM IST
About BandLadder
Trusted Platform
Secure payment processing with Razorpay
Expert Support
Dedicated team to help you succeed
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Serving students worldwide
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Frequently Asked Questions
Find answers to common questions about our platform
How do I get started?
Sign up for a free account and start with our trial tests. You can upgrade to premium plans for full access.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, and net banking through our secure Razorpay integration.
Is my data secure?
Yes, we use industry-standard encryption and secure payment processing to protect your information.
Can I get a refund?
We offer a 7-day money-back guarantee. Contact our support team for refund requests.