Written byFizza Butool ZaidiIELTS teacher for 10+ years, PTE for 5Updated 30 October 2026
The retake rule
Password's FAQ says you may take Password Skills Plus up to three times. The quick second attempt exists for cases such as local technical problems or illness affecting the first test.
| Attempt | When you can take it |
|---|---|
| First test | Any time you schedule it |
| Second test (first retake) | Can be booked and taken immediately after the first |
| Third test (second retake) | After 28 days have passed since the second test |
| Single module retake | By email request to Password, with payment |
Missed tests, illness and technical problems
If you are ill, you can reschedule free up to 24 hours before the test in your account. If you log in too late or not at all, there is no refund; you must log in 10 minutes before the start, and a new test costs extra (Password FAQ).
You are responsible for your equipment and connection. If technical problems on your side stop you completing the test, there is no refund (Password FAQ). Run the checks on the how to take the test page before test day.
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Results, validity and appeals
Results are emailed within five working days with a printable PDF certificate (Password FAQ). If an institution gave you a voucher code, the certificate goes straight to it (Password).
Password does not set an expiry date: institutions choose how long they accept results, and two years is the usual period. If your test is disqualified, you can appeal within 14 days of the disqualification email, for a fee refunded if the appeal succeeds (Password FAQ). Rules and fees change. Check the test owner's own page for your country before you book or pay. This guide is general information, not official advice from the test owner.
Frequently asked questions
How many times can I take Password Skills Plus?+
Up to three times: a first test and two retakes.
Can I retake Password Skills Plus straight away?+
Yes, the second test can be taken immediately after the first. The third needs a 28-day wait after the second.
Can I retake only one module?+
Yes. Email Password support or use its module retake payment link.
How long are Password results valid?+
Each institution decides; Password says two years is the usual period.
Can I reschedule if I am ill?+
Yes, free of charge up to 24 hours before the test, in your account.
Keep reading
Related
- Password Skills Plus test
- How many times can you take TOEFL?
- How many times can you take PTE?
- IELTS One Skill Retake
- All 3112 guides
Guide updated on 30 October 2026. Individual prices and policies may have earlier observation dates. Confirm current details on the linked official pages before you book or apply.
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