IELTS Speaking Part 2

Describe a public service in your area that you value: IELTS cue card with sample answer

An IELTS cue card for Speaking Part 2 with a Band 8 sample answer, the one-minute plan behind it, the vocabulary that lifts it and the Part 3 follow-up questions the examiner can ask next.
  • 257 words
  • Other topics
  • 1 minute to prepare
  • 2 minutes to speak

The cue card

Describe a public service in your area that you value.

You should say:

  • →What the service is
  • →How often you use it
  • →Who provides it
  • →And explain why it is important to you

One minute to prepare, then speak for one to two minutes. Prefer to practise without recording? Run the clock on any card with the IELTS speaking timer.

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One minute to prepare, then up to two minutes to speak. Cover every point on the card, then compare with the Band 8 answer below.

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Other topics

How to answer this cue card: a one-minute plan

  1. 1

    Choose a service you actually use, such as a library, bus network, clinic or post office, so you can mention real routines and details.

  2. 2

    Use the present simple for how often you use it and the present perfect ('it has made a difference') to show its effect over time.

  3. 3

    In the final point, move from your personal benefit to how it helps other groups; this shows a wider range of ideas.

Model answer

Band 8 sample answer

Band 8257 words, about two minutes at a natural pace. Details are invented; use your own.

A public service I really value is the local public library in my part of Lagos. It's run by the state government, and although the building is quite old, it's well looked after and the staff are wonderful. I'm a final-year accounting student, and I'd say I use it four or five times a week, especially in the months before exams.

It's open from morning until early evening, and there's a quiet reading room upstairs plus a section with computers and decent internet. Membership is free for residents, so all I needed was a form and a passport photo. The librarians run reading sessions for children on Saturdays as well, which my younger sister goes to.

The reason it matters so much to me is quite practical. At home there are six of us in a small flat, and with the noise and power cuts it's almost impossible to concentrate. The library gives me a calm, cool space with reliable electricity, and that's made a huge difference to my grades. I don't think I'd have passed my professional exams without it, to be honest.

Beyond my own situation, I value it because it treats everyone equally. You see retired men reading newspapers, mothers with toddlers, job seekers printing CVs, and students like me, all in one room. Nobody has to pay or prove anything. In a city where so much depends on money and connections, that feels quite rare. So whenever people say libraries are old-fashioned, I always disagree, because for many of us it's a lifeline.

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7 words

Useful vocabulary for this cue card

  • run by

    managed or operated by

  • well looked after

    kept in good condition

  • residents

    people who live in an area

  • concentrate

    to give all your attention to something

  • reliable

    able to be trusted to work well

  • job seekers

    people who are looking for work

  • lifeline

    something that someone depends on very much

5 questions

Part 3 follow-up questions

  1. 1Which public services are most important in a modern city?
  2. 2Should public services be free or should people pay to use them?
  3. 3Are private companies better at running services than governments?
  4. 4How has technology changed the way people use public services?
  5. 5Why do people often complain about public services?

Answer each in three to five sentences: position, reason, example, limit. See how to answer IELTS Speaking Part 3.

Frequently asked questions

How should I start the cue card "Describe a public service in your area that you value."?+

Choose a service you actually use, such as a library, bus network, clinic or post office, so you can mention real routines and details.

How long should I speak on an IELTS cue card?+

You get one minute to prepare, then speak for the full two minutes, about 220 to 280 words at a natural pace. The examiner will stop you at two minutes, which is a good sign, not a problem.

How is the cue card scored?+

Part 2 is not scored on its own. Your whole Speaking test gets one band from four criteria: fluency and coherence, vocabulary, grammar and pronunciation. The cue card is where the examiner hears whether you can keep going for two minutes.

Can I use this sample answer in the exam?+

Use its structure and vocabulary, not its sentences. Examiners recognise memorised answers and mark fluency down; a shorter answer from your own memory scores higher than a recited one.

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