Section 2 recording

Hospital Volunteer Induction

You will hear a volunteer coordinator giving an induction talk to a group of new volunteers at a hospital.

One speaker · North American English · 3:03

In the real test you hear each recording once. Read the questions first, then play it through without pausing.

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Questions 1–6

Choose the correct letter, A, B or C.

1Where is the greatest current need for volunteers?
- AIn the outpatient clinic
- BIn the children's library
- CIn the patient transport service
2Where should volunteers collect their permanent ID badges?
- AFrom the administration office
- BFrom the main reception desk
- CFrom the security desk
3What item of clothing is provided to volunteers by the hospital?
- AA navy blue polo shirt
- BA branded fleece jacket
- CA pair of dark trousers
4Volunteers can spend their lunch voucher in
- Athe foyer coffee shop.
- Bthe main hospital canteen.
- Cthe staff room on Level 2.
5When must volunteers complete the online fire safety training?
- ABy Friday afternoon
- BBy next Monday morning
- CWithin two weeks
6If a volunteer is unable to attend their shift, they should
- Asend an email to general enquiries.
- Btelephone the volunteer office helpline.
- Ccontact the ward sister directly.

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