PTE · Respond to a Situation

Banking and Household Bills: PTE Respond to a Situation practice questions

5 original Respond to a Situation questions. Question 1 is free to record, play back and compare with a sample answer right here; log in free to practise the rest in the BandLadder app.
  • 5 questions
  • Question 1 free, no login
  • PTE Academic and PTE Core
1

Split Rent Payment Delay

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Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.

Your flatmate asks you for your share of this month's energy bill and rent. However, your part-time wages have been delayed until Friday because of a payroll error at work. You need to explain the delay and promise payment. What would you say to your flatmate?

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Questions 2–5

Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.

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2

Disputed Heating Charges

You notice an unexpected heating surcharge on your university accommodation statement for November. You were away doing fieldwork for two weeks that month and kept the radiator turned off. You visit the campus housing office to query the charge. What would you say to the housing officer?

3

Broadband Cancellation Request

You are moving out of your rented house next month and need to cancel your home broadband contract. You call customer support to request the cancellation for the thirty-first of March and ask how to return the router without paying a penalty. What would you say to the customer service agent?

4

Water Leak Bill Increase

Your quarterly water bill is twice the normal amount because of a leaking pipe outside your rental flat that your landlord took three weeks to repair. You call the landlord to ask them to cover the excess cost. What would you say to your landlord?

5

Society Account Mandate Update

You are the newly elected treasurer of the student history society. You visit the local bank branch because you need to update the signatories on the society's account, but the former treasurer has already graduated and moved abroad. What would you say to the bank clerk?

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