PTE · Respond to a Situation

Local Council Services: PTE Respond to a Situation practice questions

5 original Respond to a Situation questions. Question 1 is free to record, play back and compare with a sample answer right here; log in free to practise the rest in the BandLadder app.
  • 5 questions
  • Question 1 free, no login
  • PTE Academic and PTE Core
1

Missed Bin Collection

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Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.

Your local council missed your street's recycling collection on Tuesday morning because roadworks blocked the lane. You need the bins emptied before the weekend gathering at your house. You are calling the municipal waste department. What would you say to the customer service officer?

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Questions 2–5

Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.

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2

Community Centre Booking

You are organising a study workshop for your university society and want to hire a room at the local council community centre next Friday. You need a room with a digital projector for twenty attendees. What would you say to the community centre manager?

3

Pothole Hazard Report

You noticed a deep pothole near the entrance of your student accommodation car park that damaged a delivery van's tyre yesterday. You want the council highways team to inspect and repair it before someone gets hurt. What would you say to the council officer?

4

Public Library Card Renewal

Your council library card expired last week while you were preparing your dissertation, and you cannot access the online research archives from home. You are speaking to the head librarian at the local branch. What would you say to the librarian?

5

Excessive Street Light Glare

The council recently installed a bright LED street light right outside your second-floor flat window, and the intense glare is disturbing your sleep ahead of important exams. You are calling the environmental services team. What would you say to the council representative?

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