Written byFizza Butool ZaidiIELTS teacher for 10+ years, PTE for 5Updated 30 October 2026
IDP India: step by step
From IDP India's candidate login FAQ.
| Problem | What to do |
|---|---|
| Forgot username | Click Forgot Username, enter passport number and date of birth (DD/MM/YYYY); the username shows on screen if details match |
| Forgot password | Click Forgot Password, enter your username; a reset link goes to your registered email |
| No reset email | Check spam or junk, confirm you are checking the registered address, relax email filters, then contact IDP India |
| Wrong or old email | Request an email change; see the next section |
Changing the email on your account
On the candidate login page, use the Click Here link to update your alternate email, enter your username and the new address, upload a clear colour copy of your passport's first and last pages (up to 1 MB), complete the CAPTCHA and submit. IDP India says requests are usually processed within one working day, after which you can reset your password (IDP India).
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Seeing results without the portal
ielts.org says you need your passport or ID number (the one you registered with) and your candidate number to see results online; British Council candidates get an email link instead of a portal login (ielts.org). IDP India's login details are in your registration confirmation email (IDP India FAQ).
For help, IDP India lists 1800-102-4544 and ielts.india@idp.com (IDP India). Detailed rules are set locally and can differ by country and test centre, so check your booking confirmation or ask your centre if anything here does not match what you were told.
Frequently asked questions
Where do I find my IELTS login details?+
IDP India sends them in your registration confirmation email.
What do I need to recover my IELTS username?+
At IDP India, the passport number and date of birth you registered with.
How long does an IELTS email change take?+
IDP India says usually within one working day.
Can I check my IELTS result without logging in?+
ielts.org says you need your passport or ID number and candidate number. British Council candidates get an email link.
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Guide updated on 30 October 2026. Individual prices and policies may have earlier observation dates. Confirm current details on the linked official pages before you book or apply.
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