Delays: questions and Band 8 answers

To be honest, I try to take them in my stride. Getting stressed out doesn't make the train arrive any faster, so I usually just accept it. Last week, when my morning commuter train was held up, I simply grabbed a flat white from a station café and read the news.

Most of the time, I tend to listen to audiobooks on my mobile phone or catch up on messaging friends. If it's a really lengthy wait at an airport or bus terminal, I'll wander round the duty-free shops or browse in a bookshop to kill time.

It depends on the situation, really. If someone is just five or ten minutes late, I don't mind at all. But if they leave me waiting for over half an hour without letting me know, I do get a bit frustrated, because it feels like they don't value my time.

Yes, definitely. A couple of years ago, on my way back from a holiday in Spain, my flight was delayed for nearly six hours because of bad weather. The airline handed out food vouchers, so my friend and I just sat in a lounge chatting and playing cards.

I'd say so, yes. We live in such a fast-paced world where everything is on demand, from same-day deliveries to instant streaming. Because of that, people expect immediate service and tend to lose their temper much more quickly whenever there's an unexpected hold-up.