Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.
You are staying at a city hotel for an academic conference and need to extend your stay by two nights because your presentation was rescheduled to Friday. Speak to the hotel receptionist to ask about room availability and request that you remain in the same room. What would you say?
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Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.
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You organised group train travel for your university society's field trip next Tuesday, but the confirmation email shows only twelve seats booked instead of fourteen. Call the travel agency to explain the error and ask them to add the missing seats near the main group. What would you say?
Your classmate invites you to share an off-campus holiday cottage during the upcoming reading week to save on travel costs. However, you have already booked a quiet single studio near the campus library to complete your dissertation chapter. Decline the invitation politely. What would you say to your classmate?
You just checked into a bed and breakfast for a weekend research trip, but the room has no working heating and the desk lamp is broken. Speak to the property manager to report these problems and ask for another room or immediate repairs. What would you say?
Your company manager asks you to attend an urgent client briefing in Manchester on Thursday, which conflicts with your advance flight booking to an industry seminar in Edinburgh. Call the corporate travel desk to explain the schedule change and rebook the Edinburgh flight for Friday morning. What would you say?
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