Needle Felting Supply Order
You manage a craft club at a community centre and ordered coloured wool roving and barbed needles for an upcoming needle-felting project. The order has not arrived by the promised date, and your workshop starts next Monday. Write an email to the customer support manager of the craft supply company.
- Explain the delay and state your order reference number.
- Describe the impact of the missing materials on your scheduled workshop.
- Request urgent express replacement or an immediate refund.