Silversmithing Workshop Timetable Adjustment

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Read the situation below and write an email in response. You have 9 minutes. You should write 80–120 words.

You recently enrolled in a beginner silversmithing workshop at a local arts centre. However, you realised that the advertised weekend schedule clashes with your work commitments. You want to contact the course coordinator, Ms Davies, to request a transfer to a different time slot.

Explain why you cannot attend the scheduled weekend workshop.
Ask if you can transfer your registration to the weekday evening class.
Inquire about collecting the starter tool kit before the first session.

Your answer

0 words · target 50–120 · 9 minutes in the test · spell-check is off, as in the test

Questions 2–3

Read the situation below and write an email in response. You have 9 minutes. You should write 80–120 words.

Read them here; log in to answer and check them.

Damaged Gemstone Shipment Inquiry

You run an independent jewellery business and recently ordered a batch of semi-precious gemstones from a trade supplier. When the package arrived, several stones were chipped and the order was missing the cabochon-cut items you requested. Write an email to the customer support team.

Detail the issues with the damaged and missing gemstones.
Request a replacement for the chipped items or a partial refund.
Ask about the estimated delivery date for the missing cabochons.

Arranging Shared Studio Space

You and a fellow jewellery maker, Alex, are planning to share the monthly rental costs of a specialist jewellery workbench and casting equipment in a communal craft studio. Write an email to Alex to coordinate how you will manage the workspace and schedule.

Suggest a weekly timetable for sharing access to the soldering station.
Propose a system for splitting the cost of consumables such as polishing compounds.
Recommend a date to meet at the studio to set up your tools.

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