PTE Core · Write Email

Protective and Performance Masks

3 original Write Email questions. Question 1 is free to answer and check right here; log in free to practise the rest in the BandLadder app.
  • 3 questions
  • Question 1 free, no login
  • PTE Core
1

Workshop Dust Mask Request

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Read the situation below and write an email in response. You have 9 minutes. You should write 80–120 words.

You are working on a team responsible for sanding and repainting the community centre workshop. You notice that the dust masks provided are running out and some are not fitted properly for fine particles. Write an email to the facilities manager, Mr Higgins, about this issue.

  • Explain the current shortage and quality issue with the masks.
  • Request an urgent delivery of high-filtration protective respirators.
  • Suggest a specific delivery time before the main sanding work begins.

0 words · target 50–120 · 9 minutes in the test · spell-check is off, as in the test

Questions 2–3

Read the situation below and write an email in response. You have 9 minutes. You should write 80–120 words.

Read them here; log in to answer and check them.

2

Drama Production Mask Hire

You are helping organise costumes for an upcoming university drama production. You need to hire several traditional theatrical masks from a local arts centre, but you have questions about the hire terms and collection arrangements. Write an email to the arts centre coordinator, Ms Davies.

  • Explain why your drama group needs the theatrical masks.
  • Ask about the hire fees and deposit requirements.
  • Propose a date to inspect and collect the masks.
3

Faulty Diving Mask Return

You recently purchased a specialised snorkelling and diving mask from an online watersports retailer. When you tested it in the pool, you found that the silicone seal was defective and water entered the mask. Write an email to the customer support team at the retailer.

  • Describe the defect you encountered when using the mask.
  • Ask for a replacement or a full refund under warranty.
  • Enquire about the return shipping procedure.

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