Damaged Wool Overcoat Query
You recently collected a pure wool overcoat from your local dry cleaner and discovered that it had shrunk significantly and lost its shape. Write an email to the customer service manager of the dry-cleaning company to report the issue and seek a resolution.
- Explain the damage caused to your wool coat.
- Request a refund for the service and compensation for the garment.
- Suggest a time to bring the coat in for an inspection.