Cancelling an Unused Software Package

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Read the situation below and write an email in response. You have 9 minutes. You should write 80–120 words.

You are a project coordinator at a logistics firm. Your team has spent several months and significant funds attempting to implement a new scheduling software, but it remains impractical and inefficient compared to your old system. Write an email to your department manager, Mr Harrison.

Explain why the current software should be abandoned despite previous investments.
Outline the practical benefits of returning to the earlier workflow.
Request a meeting next week to finalise the decision.

Your answer

0 words · target 50–120 · 9 minutes in the test · spell-check is off, as in the test

Questions 2–3

Read the situation below and write an email in response. You have 9 minutes. You should write 80–120 words.

Read them here; log in to answer and check them.

Feedback on Course Pricing Tiers

You and your colleague Elena are designing a new digital photography workshop for adult learners. Elena sent you an initial pricing structure, but you want to introduce a three-tiered option with a decoy tier to encourage more people to book the comprehensive package. Write an email to Elena.

Explain how adding a mid-priced decoy package can highlight the best-value option.
Propose specific features to include in the revised tiers.
Ask for her thoughts before presenting the plan to the community centre.

Promoting the Residential Composting Scheme

You are a resident in an apartment building and want to increase participation in the building's new communal composting scheme. You noticed that people are more likely to participate when they see their neighbours doing so. Write an email to your building committee representative, Clara.

Explain why displaying neighbour participation rates on noticeboards could boost engagement.
Suggest organising a short demonstration evening in the courtyard.
Ask how the committee can help distribute starter bins to residents.

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