Community Hall Piano Maintenance

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Read the situation below and write an email in response. You have 9 minutes. You should write 80–120 words.

You volunteer at a local community hall and recently noticed that the upright piano used for weekend choir rehearsals is badly out of tune and has several sticky keys. You want to write an email to the hall manager, Ms Higgins, to report the issue and arrange maintenance.

Describe the current mechanical and acoustic problems with the piano.
Explain how these issues affect the choir's upcoming rehearsal schedule.
Suggest a qualified technician who can carry out the necessary repairs.

Your answer

0 words · target 50–120 · 9 minutes in the test · spell-check is off, as in the test

Questions 2–3

Read the situation below and write an email in response. You have 9 minutes. You should write 80–120 words.

Read them here; log in to answer and check them.

Rescheduling Private Piano Lessons

You take weekly evening piano lessons with a private music tutor, Mr Davies. Due to a sudden change in your university timetable next term, you can no longer attend your usual Tuesday evening slot. Write an email to Mr Davies to request an adjustment to your schedule.

Explain the reason for needing to change your regular lesson time.
Propose alternative days and times when you are free to attend.
Ask about the repertoire you should prepare ahead of the next session.

Damaged Digital Piano Delivery

You recently purchased a digital piano from an online musical instrument retailer, but upon delivery, you discovered that the sustain pedal was missing and the wooden stand was scratched. Write an email to the store's customer service department regarding your order.

Detail the missing components and physical defects upon delivery.
State the resolution you expect regarding a replacement pedal and damaged stand.
Ask for clear instructions on the return procedure for the damaged parts.

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