Workplace Shift Fatigue Support

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Read the situation below and write an email in response. You have 9 minutes. You should write 80–120 words.

You work in a logistics centre where staff recently switched to rotating night shifts, leading to widespread fatigue and reduced alertness. You are writing an email to your human resources manager, Ms Higgins, to raise concerns about employee sleep health and propose practical solutions.

Explain how the new shift patterns are affecting staff alertness and wellbeing.
Suggest introducing a designated rest area with circadian-friendly lighting.
Request a meeting to discuss formal fatigue management guidelines.

Your answer

0 words · target 50–120 · 9 minutes in the test · spell-check is off, as in the test

Questions 2–3

Read the situation below and write an email in response. You have 9 minutes. You should write 80–120 words.

Read them here; log in to answer and check them.

Evening Screen Habits Workshop

You are a student resident assistant in a university dormitory. You notice that many first-year residents are suffering from chronic sleep disruption due to late-night screen exposure during study sessions. You are writing an email to your fellow resident assistant, Leo, to plan an informative community session.

Describe the sleep issues residents are experiencing from late-night device use.
Propose co-hosting a relaxed workshop on healthy evening digital routines.
Ask Leo for his availability to plan the event later this week.

Neighbourhood Noise and Sleep Disturbance

You live in a residential flat where late-night commercial deliveries from a neighbouring supermarket are causing ongoing sleep disruption for you and other residents. You are writing an email to the local council environmental health officer, Mr Davies, to report the issue.

Explain how the nocturnal delivery noise is impairing your sleep and daytime functioning.
Suggest restricting commercial deliveries to daytime or early evening hours.
Inquire about the council's formal procedure for monitoring nighttime noise violations.

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