Rules, comparisons and data

Why can't I find my university when sending PTE scores?

Usually because the institution does not yet recognise PTE formally. Pearson says you cannot send your score to an institution until it accepts PTE. Check the spelling in the search field first, then ask the admissions office which tests it accepts. Institutions that use Pearson's Score Report Website can also look up your result with your Score Report Code.
  • Guide updated · 30 October 2026
  • 3 sections
  • PTE
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Written byFizza Butool ZaidiIELTS teacher for 10+ years, PTE for 5Updated 30 October 2026

What the message means

If Pearson tells you that your chosen institution does not recognise the test, the scoring help page says the institution does not yet recognise PTE formally, and you will not be able to send your score to it until it accepts PTE.

Pearson keeps a searchable list of institutions that accept PTE Academic (PTE Academic FAQ). An institution that wants to start accepting PTE can apply through a form on Pearson's institutions page.

How to send your score in myPTE

Sending is free and you can send to an unlimited number of institutions, up to seven at a time (scoring help). Once sent, it takes around 48 hours for the institution to see the score.

StepWhat to do
1Sign in to your myPTE account
2Go to My Activity
3Click Send Scores next to the test
4Type the name in the Institution / Organization / Department / School field and click Search
5Tick the institution (up to seven at once)
6Review, click Next twice and submit; a confirmation email follows

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The Score Report Code alternative

Institutions can also find your result on Pearson's Score Report Website using your Score Report Code, the 10-character code at the top of your report. Pearson says the advantage is that they do not have to wait for you to share the score through myPTE (Pearson).

Paper and PDF copies are not accepted as proof, so do not rely on emailing your report.

Pearson updates its policies from time to time. Check the linked page before you act. This guide is general information, not official PTE advice.

Frequently asked questions

How long until my university sees my PTE score?+

Around 48 hours after you send it through myPTE, according to Pearson.

Is there a limit on how many universities I can send PTE scores to?+

No. Sending is free and unlimited, but you can select up to seven at a time.

Can I email my PTE score PDF instead?+

Pearson says institutions do not accept paper or PDF score reports; they verify online.

Can I send an older PTE score?+

Yes, any score from the last two years. After two years from the test date it expires and cannot be assigned.

Keep reading

Related

Guide updated on 30 October 2026. Individual prices and policies may have earlier observation dates. Confirm current details on the linked official pages before you book or apply.

© 2026 BandLadder. Written and checked by the BandLadder team. You may quote or cite this page with credit to BandLadder and a link to it; republishing it in full needs our written permission. Content use policy

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