IELTS Speaking Part 2

Describe a friendly shopkeeper you know

A Band 8 model answer with the one-minute plan behind it, the vocabulary that lifts it, and the Part 3 questions that follow.
  • 240 words
  • A person
  • 1 minute to prepare
  • 2 minutes to speak

The cue card

Describe a friendly shopkeeper you know

You should say:

  • →who this person is
  • →what shop they work in
  • →what you usually talk about
  • →and explain why you enjoy talking to them

One minute to prepare, then speak for one to two minutes.

A person

How to plan it in one minute

  1. 1

    Note down the person's name and the specific type of shop to set the scene quickly.

  2. 2

    Jot down two or three everyday topics of conversation (e.g. weather, produce, local news).

  3. 3

    Highlight the contrast between friendly local service and impersonal modern shopping for the final point.

Model answer

Band 8 model answer

Band 8240 words, about two minutes at a natural pace. Details are invented; use your own.

I'd like to talk about a gentleman named David, who runs a small, independent greengrocer's just around the corner from my flat in Bristol. I pop in there at least two or three times a week to pick up fresh fruit and vegetables, and he is almost always behind the counter with a broad smile.

David is probably in his late fifties, and he’s one of those genuinely warm individuals who makes an effort to remember everyone's name. Whenever I queue up to pay, we usually end up having a short natter. It’s rarely about anything heavy, we often chat about the unpredictable British weather, how the local football team is getting on, or what produce has just come into season. If he gets a batch of exceptionally sweet strawberries or unusual heritage tomatoes, he’ll always point them out and give me tips on how to cook with them.

What I really appreciate about him is that he brings a real sense of community to the neighbourhood. In an age where most shopping is completely automated and you barely make eye contact with anyone at self-service checkouts, speaking to David is a breath of fresh air. Even on miserable, rainy mornings when I’m feeling a bit groggy before work, a quick, cheerful exchange with him genuinely brightens my day. He's just exceptionally thoughtful, and it makes supporting a local family-run business feel far more rewarding than visiting a faceless supermarket.

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8 words

Vocabulary from the answer

  • greengrocer's

    a shop selling fresh fruit and vegetables

  • pop in

    visit a place briefly or casually

  • natter

    a casual, friendly chat

  • in season

    fresh produce available at its natural harvesting time

  • sense of community

    feeling of belonging and mutual connection among local people

  • a breath of fresh air

    something refreshingly pleasant and different from the norm

  • groggy

    dazed, sluggish, or tired

  • faceless

    lacking individual character, warmth, or personality

5 questions

Part 3 questions that follow this card

  1. 1How has the way people shop changed in recent years?
  2. 2What are the advantages of shopping at small local shops instead of large supermarkets?
  3. 3Why do some businesses place such a high priority on customer service?
  4. 4Do you think automated checkouts will eventually replace all human cashiers?
  5. 5How does the decline of high street shops affect local communities?

Answer each in three to five sentences: position, reason, example, limit. Read Band 8 answers to these Part 3 questions: customer service and local commerce.

Frequently asked questions

How should I start the cue card "Describe a friendly shopkeeper you know"?+

Note down the person's name and the specific type of shop to set the scene quickly.

How long should my answer be?+

Speak for the full two minutes, about 220 to 280 words at a natural pace. The examiner will stop you at two minutes, which is a good sign, not a problem.

Can I use this model answer in the exam?+

Use its structure and vocabulary, not its sentences. Examiners recognise memorised answers and mark fluency down; a shorter answer from your own memory scores higher than a recited one.

Keep practising

More cue cards: a person

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