Written byFizza Butool ZaidiIELTS teacher for 10+ years, PTE for 5Updated 30 October 2026
Voucher rules at a glance
From Pearson's booking help, payment policy and malpractice policy:
| Rule | Detail |
|---|---|
| Expiry | Use it before the expiry date; it cannot be replaced or extended |
| What it pays for | The test fee only, not a rescheduling fee |
| Refunds | Pearson cannot refund voucher payments; contact the outlet you bought it from |
| Sharing | Letting someone else use a voucher allocated to you is malpractice |
Cancelling a test booked with a voucher
The Test Taker Handbook says Pearson cannot give direct refunds for voucher registrations, so if you cancel you deal with the voucher seller. Free rescheduling still works while more than 14 full calendar days remain (cancellation policy).
One exception runs the other way: if a technical review finds a fault in your speaking recordings and you paid by voucher, Pearson gives you a free credit voucher instead of a refund (rescore policy).
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Buying and using a voucher safely
Pearson says official bookings are made on pearsonpte.com or through an authorised agent, and an agent should never need direct access to your myPTE login (booking help). Check the expiry date before you pay, and plan the test date with time to spare.
We sell PTE vouchers too; the same expiry rules apply to every voucher.
Pearson updates its policies from time to time. Check the linked page before you act. This guide is general information, not official PTE advice.
Frequently asked questions
Can a PTE voucher be extended?+
No. Pearson says vouchers can only be used before the expiry date and cannot be replaced or extended.
Can I use a PTE voucher to pay the rescheduling fee?+
No. Vouchers cover the test fee only.
Can I get a refund on a PTE voucher?+
Not from Pearson. It cannot refund voucher payments, so contact the outlet you bought it from.
Can I give my PTE voucher to a friend?+
Pearson's malpractice policy lists letting someone else use a voucher allocated to you as malpractice.
Keep reading
Related
- PTE payment methods
- PTE voucher
- PTE reschedule, cancel and refund rules
- Booking PTE through an agent
- All 3112 guides
Guide updated on 30 October 2026. Individual prices and policies may have earlier observation dates. Confirm current details on the linked official pages before you book or apply.
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